Privacy Policy
Last updated: October 11, 2026
Information we collect
We collect information you give us, such as your name, email address, shipping address, phone number and order details. We also receive limited technical information automatically, such as your device, browser type and pages visited.
How we use your information
- To process and deliver your orders
- To provide customer support
- To send order updates and, if you subscribe, marketing emails
- To improve our website, products and services
- To prevent fraud and meet legal obligations
Payments
Payments are handled by our third-party payment processor. We do not store your full card details on our servers.
Sharing your information
We share information only with service providers who help us operate, such as payment processors, shipping carriers, email services and website tools, and only as needed to perform their services. We do not sell your personal information.
Cookies and local storage
We use browser storage to remember the items in your cart. See our Cookie Policy for details.
Data retention and security
We keep personal information only as long as needed for the purposes described here or as required by law, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of marketing. To make a request, contact contact@puftem.com. You can unsubscribe from marketing emails at any time using the link in the email.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page.
Contact us
Questions about privacy? Email contact@puftem.com.